The three reasons behind Google's frothing hatred of software version numbers, sanity


  1. Google’s large enough
  2. No one (or at least no one with enough clout) has taken Google to the mat for updating its web apps and being too lazy to document changes
  3. Google offers absolutely no customer service channels so people can’t actually bother it when (not if) real world problems arise


These are some of the reasons why I use as few Google services as possible; it’s just not worth the hassle. I would never rely on a service for anything important, that doesn’t offer any kind of customer support.

If I didn’t need Google Reader, I’d delete my Google ID in a heartbeat.

Alex Hoffmann @mangochutney